Shipping Policy:
At TrybeautyRose, we strive to provide a seamless and hassle-free shopping experience for our customers. Here's everything you need to know about our shipping policy:
1. Processing Time:
- Orders are typically processed and shipped within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
2. Shipping Methods:
- We offer standard shipping for all orders within the United States. Shipping times may vary depending on your location and selected shipping method. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and your chosen shipping method. You will be able to view the shipping costs at checkout before completing your purchase. We occasionally offer free shipping promotions, so be sure to check our website for any ongoing deals.
4. International Shipping:
- At this time, we only ship within the United States. We apologize for any inconvenience this may cause to our international customers. However, we are constantly exploring options to expand our shipping capabilities in the future.
5. Delivery Issues:
- While we strive to ensure timely and accurate deliveries, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. If you encounter any problems with your delivery, please don’t hesitate to contact our customer service team for assistance.
Return Policy:
We want you to be completely satisfied with your TrybeautyRose purchase. If for any reason you are not happy with your product,here’s what you need to know about our return policy:
1. Eligibility:
- To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.
2. Timeframe:
- You may return your purchase within 30 days of receiving your order. After 30 days, unfortunately, we cannot offer you a refund or exchange.
3. Return Process:
- To initiate a return, please contact our customer service team to request a return authorization. Once approved, you will receive instructions on how to return your item. Please note that return shipping costs are the customer’s responsibility.
4. Refunds:
- Once your return is received and inspected, we will send you an email notification to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges:
- If you wish to exchange your item for a different product or size, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to process your claim.
7. Final Sale Items:
- Certain items, such as clearance or promotional items, may be marked as final sale and are not eligible for return or exchange. Please review the product description carefully before making your purchase.
8. Contact Us:
- If you have any further questions or concerns about our shipping and return policy, please don’t hesitate to contact our customer service team. We’re here to help and ensure that you have a positive shopping experience with TrybeautyRose.